Frequently Asked Questions
Find answers to common questions about Trust Keeper — your secure digital document vault.
Getting Started
Trust Keeper is a secure digital document vault that helps you store, organize, and access your important financial and personal documents — from bank details and property papers to insurance records and legal wills — all in one protected place.
Yes, Trust Keeper is free to download on both the App Store and Google Play. You can securely store and manage your documents at no cost.
Trust Keeper is available on iOS and Android. Download it from the App Store for iPhone and iPad, or from Google Play for Android devices.
Trust Keeper requires iOS 13.4 or later for iPhone and iPod touch. On Android, it runs on most modern devices with Google Play support.
Security & Privacy
Your data is protected using end-to-end encryption, secure cloud backup, and modern security practices. We are committed to keeping your information safe and private at all times.
No. Trust Keeper does not collect data from the app. Your documents remain yours — we do not share your information with third parties.
Your documents are backed up securely in the cloud. Sign in on a new device to restore access to your vault. We recommend enabling device-level security such as a passcode or biometric lock.
No. You stay in full control. Family members or trusted contacts can only access documents you explicitly share, and you can set rules for instant sharing or emergency-only access.
Features & Documents
You can store a wide range of documents including legal papers, loan records, property documents, insurance policies, home loan details, vehicle records, commercial property files, bank details, and more.
Yes. You can add family members or trusted contacts and choose what to share. Set your own rules — share instantly or grant access only in an emergency. No one gets access without your permission.
Yes. Trust Keeper includes document expiry reminders so you never miss an important renewal date for insurance, licenses, or other time-sensitive records.
Yes. Trust Keeper helps you create and securely store your legal will, keeping it organized alongside your other important financial documents.
Account & Support
You can reach our support team by emailing info@agileworldtechnologies.com or calling +1 (630) 760-3695. You can also use the contact form on our website.
Our team typically responds within 24 hours on business days. For urgent matters, please call our support line directly.
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